AI Agent Development

Software that acts, not just answers

We build AI agents that do real work inside your business: processing documents, handling support requests, monitoring systems, and connecting the tools your team already uses. Each one is built around a specific task and measured against a specific outcome. Our agents run on your infrastructure and talk to your existing systems, from ERP and CRM platforms to internal APIs and IoT devices. We cover the full path from prototype to production, including access control, logging, and the guardrails that keep an autonomous system predictable.

Document and invoice processing

Incoming invoices, orders, delivery notes and datasheets are read, checked against your records and written into your ERP or accounting system. Fields that fall outside expected ranges are flagged rather than guessed at, so staff review exceptions instead of retyping documents. Volume peaks stop translating into backlogs.

First-line customer support

Questions about order status, delivery dates, returns and product specifications are answered from live system data rather than a static FAQ. Anything outside the agent's scope reaches a colleague with the account history and relevant records already attached. Response times drop without losing the option of a human reply.

Internal knowledge retrieval

Documentation spread across a wiki, shared drives, email and ticket systems becomes searchable through a single point of contact. Answers come back in plain language with a reference to the source document, so the information stays verifiable. Onboarding and day-to-day questions consume far less of your senior staff's time.

Equipment and system monitoring

Sensor readings, machine states, server metrics and application logs are watched continuously and assessed in context. Routine fluctuation is filtered out; genuine faults trigger an alert to the right shift, with a summary of what changed and when. Where you allow it, the agent takes the first corrective step itself, such as restarting a service or raising a ticket.

Data synchronisation between systems

Product data, stock levels, pricing and customer records move reliably between shop, ERP and CRM platforms that were never designed to communicate. Mismatches are reconciled on a defined schedule and every change is logged, which keeps the process auditable. Manual exports and spreadsheet workarounds disappear.

Research, quoting and reporting

Supplier offers are compared, long tender documents are condensed into their essentials, and recurring management reports are compiled from your own figures. Quotes can be drafted against your existing pricing rules and margin thresholds, ready for review. Your team judges the result rather than assembling it.

Electronic Development

Bringing Your Ideas to Life with Precision and Reliability

At the heart of every successful electronic product is a well-designed and meticulously developed electronic system. Our electronic development services are tailored to ensure your project's success, from the initial evaluation to the final design, focusing on robustness and compliance with industry standards... Explore More

Software Development for Microcontrollers

Optimized Solutions for Embedded Systems

Microcontrollers are at the core of many modern electronic systems, from consumer electronics to industrial automation. Developing software for microcontrollers requires specialized knowledge and a deep understanding of embedded systems. Our software development services for microcontrollers are designed to deliver high-performance... Explore More

Software Development for Embedded Linux

Harnessing the Power of Linux for Embedded Systems

Embedded Linux has become the platform of choice for many embedded systems due to its flexibility, scalability, and extensive support for a wide range of hardware. Our software development services for embedded Linux are tailored to meet the unique demands of your project, from custom kernel development to full-scale application deployment... Explore More

Web Applications Development

Need a powerful website that truly performs?

We develop bespoke web solutions leveraging Laravel and WordPress, meticulously crafted to optimize performance and achieve your business objectives. Whether your needs demand a robust, scalable web application or an intuitive, efficient content management system, our expertise ensures a reliable and impactful digital presence. Explore More

Latest Updates

Discover latest industry developments

The EU Cyber Resilience Act arrives in stages: reporting obligations for actively exploited vulnerabilities from 11 September 2026, the full requirements from December 2027. For most manufacturers of connected products that is not a paperwork problem but a firmware problem — documented software composition, signed and recoverable updates, and security patches maintained across the whole support period. Mitkov Systems does exactly this work on our own IoT platform... Explore More